OnePlus 13 Series Replacement Plan
OnePlus has unveiled an exciting new customer-focused initiative for its OnePlus 13 Series devices in India, redefining its commitment to quality and user satisfaction. Customers who purchase a OnePlus 13 or OnePlus 13R before February 13, 2025, will be entitled to a comprehensive 180-day replacement plan. This plan ensures peace of mind, offering a one-time device replacement in case of hardware-related issues within the first six months of purchase.
What’s Covered in the Replacement Plan?
The 180-day replacement plan is designed to prioritize customer convenience and reliability. It covers essential hardware components such as:
Screen
Back cover
Battery
Motherboard
If any verified hardware defects arise within the coverage period, customers can simply visit an authorized OnePlus service center for a free replacement of the device.
Extended Options for Flexibility
After February 13, this service can still be accessed as an optional add-on. Customers can extend the replacement plan by three additional months at a nominal cost:
Rs. 2599 for the OnePlus 13
Rs. 2299 for the OnePlus 13R
A Strategic Move under “Project Starlight”
This initiative forms a part of OnePlus’s broader strategy, “Project Starlight,” which aims to enhance the brand’s service network and adapt to the unique needs of the Indian market. OnePlus has expanded its service infrastructure, increasing the number of service centers and streamlining service procedures to provide seamless support for its users.
The OnePlus 13 Series: Price and Availability
The OnePlus 13 and 13R, priced at Rs. 69,999 and Rs. 42,999 respectively, will be available starting January 10 and January 13. These devices can be purchased from Amazon.in, OnePlus.in, the OnePlus Store App, and offline retail outlets like OnePlus Experience Stores, Reliance Digital, Croma, Vijay Sales, and Bajaj Electronics.
Commitment to Excellence
Robin Liu, CEO of OnePlus India, emphasized the company’s dedication to user satisfaction, saying:
“The 180-day phone replacement plan for the OnePlus 13 series reflects our confidence in the reliability of our products. We are proud to enhance the user experience and continuously elevate the quality of service for local consumers.”
This bold initiative showcases OnePlus’s trust in the durability of its devices while prioritizing its customers’ needs, cementing its position as a leader in the Indian smartphone market.